MOAR SAFETY
HYGIENE MEASURES
We assure you that the safety, protection, and well-being of our guests is our first priority! In our Family Nature Resort in the middle of the Salzburg mountains we not only have enough space for sufficient distance. We have also created a well thought-out hygiene concept so that you feel completely safe with us!
Only 48 family suites and a resort area of approx. 150,000 m² =
3,125 m² space for every family!
MOAR SAFETY AT A GLANACE
GENERAL
Hygiene & preventive measures
- Sufficient space to ensure a minimum distance of 1 meter in the entire resort
- Masks should be worn in all public areas. Excluded are children under 6 years.
- Constant inspection, cleaning, and disinfection of surfaces, expeciall neuralgic areas
- Disinfection stations and diespensers in all public areas
- All employees wear masks
- Floors and surfaces in all public areas are cleaned several times per day
- Regular ventilation mit fresh mountain air in all public areas
RECEPTION
Hygiene & preventive measures
- Hand disinfection dispenser at the entrance
- Security screens between guests and reception staff
- Ballpoint pens for filling out papers are taken directly from the package and not used twice (guest gift)(Gastgeschenk)
- Notes on limits of persons in the elevators
- Key cards are disinfected before issue
- The keyboard on the card terminal are disinfected before use by the guest
FAMILY SUITES
Hygiene & preventive measures
- The duly disinfected family suite guarantees a safe stay for you and your loved ones with a seal of hygiene before arrival
- Daily room cleaning with industrial hot steam without chemical additives
- Daily cleaning of all areas of the suite
- On request we provide hand disinfectants at net cost price
NATURE SPA & SWIMMING AREAS
Hygiene & preventive measures.
- Sufficient space in the entire wellness area to guarantee the minimum distance of 1 meter (masks are not obligatory in the wet area)
- Notes about the person limits in the saunas
-
Possibility for (hand) disinfection at various places
- All spa areas are open. Various water areas (panoramic indoor pool, baby and toddler pool, 25-meter outdoor pool, water slide, whirlpool and mountain lake) create a lot of free space and options for our guests
- Beauty and massage treatments take place without restrictions
NATUR KINDERHOF
Hygiene & preventive measures
- Natur Kinderhof with more than 1,000 m² of play area. Spacious outdoor area with organic farm, nature playground and much more.
- Every child's temperature is measured when entering the Kinderhof. Fever applies from 37.5 degrees.
- Sick and ailing children are not allowed to enter the Kinderhof.
- Masks must be worn when the child is handed over and in the parent-child area.
- The Kinderhof is closed daily from 12:00 to 12:30 for disinfection and airing of the premises.
- Regular airing of the premises throughout the Kinderhof during the day.
SKI & WINTER VACATION
Hygiene & preventive measures
- Hotel ski training slope with rope lift, snowmaking equipment, and carousel exclusively for Moar Gut guests
- Snow playground and toboggan run exclusively for Moar Gut guests
- Ski course bookings, private lessons and much more via the Moar Gut reception
- All ski instructors wear a mask or buff cloth during the ski courses
- Final race with award ceremony for the ski racers in our theater under observance of the minimum distances
- Ski equipment can be rented at the resort in Moar Ladl by Sport 2000
- Lift tickets for the Grossarl/Dorfgastein ski area available at the Moar Gut reception
MOAR GUT EMPLOYEES
Hygiene & preventive measures
-
Daily, controlled temperature measurement of every employee before starting work
- All employees wear masks
- Extensive training courses for compliance with all hygiene measures
- Employees avoid physical contact - we welcome and pamper you and your family with a smile in our eyes :-)
MOAR SAFETY
for you.
STARTING IMMEDIATELY: COVID-CANCELLATION PROTECTION
-
MOAR FLEXIBILTY
Due to the COVID-19 situation, our cancellation conditions have been adjusted until 30.04.2021.
We guarantee you a free cancellation up to 48 hours before arrival:- in the case of a travel warning
- in the case of a state quarantine order for return travelers
- if you are COVID-19 positive
-due to COVID-19 no skiing is possible.
Any advance deposits already made will be converted into a cash value voucher for your next stay or returned per bank transfer.
Otherwise, the Austrian hotel and contract conditions apply.